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My, What A Nice Back-End You've Got Baby!

First of all, get your mind out of the pretty good reviews, it
gutter -- I said didn't really sell very many copies, and
"back-end", not "rear-end", O.K.?You in fact, 10 years
see, today I'm going to teach you about later it was nearly out-of-print.O.K.,
getting now roll the clock forward 11 years later
"back-end" sales and why you must make to 1999.
them.And, if you're still struggling with Jon Krakauer writes "Into Thin Air",
your back-end sales, another book about a
and you can't seem to nail down "what" mountain-climbing tragedy -- this time
to sell as your about a climb that
back-end product, I'm also going to took place in 1996 along Mount
give you a unique Everest.(And by-the-way... did you know
mind-set to use, so that by the time Mount Everest is located in
we're finished... Nepal, which is a small country about
coming up with a back-end product half the size of New
should be a cinch!We're going to talk Mexico, just in between India and China?
about 3 things:1. What is a "back-end" I didn't know
sale?2. Some specific examples of that.)Anyhow, for whatever reason,
back-end sales! And...3. How to make a Krakauer's book becomes a hit.All of a
back-end sale even when you think you sudden, from out of nowhere... Joe
can't Simpson's 11
get one! (And why there's ALWAYS a sale year-old and for all intents and
to be made!) purposes, "dead" book
O.K., so without any further "Touching The Void"... starts selling
adieu...What's A Back-End Sale?A back-end again.But this time it's selling...Like
sale is, your "sale after the sale". Hotcakes!How well did "Touching The Void"
Meaning, start selling this time
it's what you sell one of your clients around?It sold so well, Random House
or customers, after (the publisher) had to crank
you've sold them you're "main" service out a whole new edition, just to keep up
or product.You see, most people are so with the demand for
possessed with just "getting" a the book.Then because of all the new
new customer, once your sale is made and online activity, offline
your euphoria is booksellers began a flurry of new
gone... you're so excited, you just in-store campaigns... and
start thinking about before you know it, it's on the New
your "next" piece of business and you York Times Bestseller
leave a bunch of money List...For 14 Freakin' Weeks!Not bad for
lying on the table by not helping this a book that was all but written off
new customer of 6-months
yours out, even more.The truth is, earlier, is it?And how did this
you're not finished with that first happen?The answer is simple: recommended
customer "Touching The
yet -- not by a long-shot.What you Void" as a back-end sale to people who
should be thinking about, is... your bought "Into Thin
"back-end" Air".Incredible, huh?The moral of the
sale.In fact, you shouldn't ever think story is... back-end sales and upsells
of selling anything unless may
you've got a back-end sale behind be the easiest money you're not getting
it.Why?Well, just think about it: What's if you're not doing
the toughest time to get this right!You must start training your
money out of someone?The first time, mind to always think of
right?And what's the easiest time to get selling, like a "1-2" punch from a
money out of someone?Either the same time heavyweight boxer.You tag 'em with your
they're giving you money or after jab, and then immediately afterwards,
they've given you money, right?Back-end send 'em an solid uppercut, like this:
sales are the sales you make just after "Front-end,
your back-end... front-end, back-end...
customer gives you money.Listen, in front-end, back-end."O.K.?Lastly, let's
business there's very little take a look at...How to make a back-end
"low-hanging" fruit sale even when you think you can't
to pick off the trees. So please don't make one!
leave one of the (And why there's ALWAYS a sale to be
few opportunities you have to make some made!)There are some professions where
"easy money" left you think, "Hey, I can't
lying around unattended, O.K.?And get a back-end sale here -- I can only
sometimes, the only low-hanging fruits get one sale because
you get to nothing's "left" after that."Well ye of
stretch your arm out and snap off that little faith... come hither... settle
beautiful bountiful down... and
fruit-tree, are called a "back-end" listen very closely to what I'm about to
sales or "upsells".Whenever you sell say... because
someone something, always think about what you really need to do is just
another logical sale you can make to start looking at things
your customer, either differently.Sometimes, you need to look
at the same time (an upsell)... or at your business, as a series of
shortly afterwards (a little "mini-systems" all put
back-end sale).Just start getting together.When one system ends, another
yourself into that mindset -- one begins...Each of your systems are
re-programming, or re-training your going to have different
thinking so this becomes end-results, but the overall goal is
your "norm" -- and over time you will always going to be...To Stuff More
become SERIOUSLY Greenbacks Into Your Fat Little Piggy
wealthier because of it.Let me show you Bank!Make sense? Comprende?
some specific examples here so you can Comprenez-vous?Good. I was running out
see of languages to use.Anyway, here's an
what I mean:Here Are Your Back-End example of what you'd probably think is a
Samples: traditional "one-shot sale" kind of
A few weeks ago I took my older son to business, and how
the Incubus concert.Aside from having a you're going to get a back-end product
fantastic time, sharing some quality out of it.I'm talking about the
father-son "bonding", we were able to proverbial real estate broker.Imagine
teach see some solid you're a real estate broker. You're
back-end marketing being done at the probably
show.For example, after forking over $70 thinking, "After I sell someone a house,
bucks for the tickets... what could I
once we were at the show, I also got the possibly sell them after that?"Well,
pleasure of you've got a few choices here:If you look
droppinganother $35 Dollars on a t-shirt at your business a little differently,
for my son.If I wanted, I also could've you don't
bought a $25 Dollar baseball look at what you can sell them.
cap... a $15 Dollar program... and a $20 Instead, you look at "What
Dollar CD.Lucky Me!My point is... each of other sources of income can you get out
these related items being sold at the of them?"Like...Referrals for
concession stands are "back-end" sales example!Let's look at the numbers here to
to the up-front see what I'm talking
ticket sale. And in actual fact, when about.If you sell a home or a condo for
it comes down to $200,000 and you split
it... the concert itself, is a back-end your 6% commission evenly with another
sale.The original sale was made when I realtor, you wind up
bought the Incubus CD in making $6,000 Dollars, right?Right.Now
the first place.As an aside, you want to what do most real estate brokers do after
hear some curious differences their
between going to a concert today, versus transaction is over?After they help you
going to one in buy or sell your home -- if you're LUCKY
1981, which was the year I graduated -- they send you a nice fruit basket
high school?Well for starters, when I that costs $50 bucks,
went to concerts at Madison Square and then every Christmas after that,
Garden, kids were passing around loose they send you a cheesy
joints.Now, they're passing around their calendar with their picture on it.And
cell phones and capturing usually when you get the cheesy calenday,
pieces of the concert "live" to show you look at it
their friends in and then you toss it in the garbage.(Or
school tomorrow morning.Another else you give it to one of your older
difference I noticed, was... I never had relatives that
an either lives in another country, or that
opportunity to sit in the "good seats" you don't really
when I was a kid, and like very much. True?)But what if
so of course, back then I instead of doing this, you take 10% of
rationalized... "It didn't your
matter -- I was there for the music."But commission, and buy your clients 2
you know what? The truth is, 4th row round-trip airline
center really is tickets to Las Vegas, or somehwere else
better than the nosebleed they'd really enjoy
section!Anyway, let's take a look at a going?And then, instead of the cheesy
couple more "back-end" calendar you send out at
examples.Here's one: Ever buy something Christmas, what if you sent them a
online, and then a monthly newsletter called
week-or-so later, you get a coupon "Craig Garber's Low-Cost And Easy
e-mailed to you, or a Two-Minute Tips To
notice about a sale on a "similar" Keeping Your Family Home Looking Like A
item?Of course, right?Well, that's your Million-Dollar
"back-end" sales pitch?And it works Estate!" (except you'd put your name
because you have a tendency to "want" in on your newsletter
droves.For example, if you buy some and not my name, of course)Don't you
bodybuilding supplements, think if you did these 2 things alone,
chances are you're going to be very open you'd have
to buying some more your clients endorsing you all over town
"amazing new" supplements or some emphatically,
"unique inside secrets each-and-every single opportunity they
the Russians have been hiding about could?These folks wouldn't be clients,
their strength they'd be hard-core members
training", soon after that.Make sense of your fan club, and ANY time they
now?This all has to do with the 3 Magical heard someone wanted a
Elements you should be realtor, they'd do absolutely EVERYTHING
using to nail down your offer list, but in their power to
we'll talk about make sure it was you.Plus, what if you
that next week.Another example would be reminded them every month in your
when you buy retail items, newsletter, you'd pay them $500 Dollars
especially when your sales person gets for every person
paid a commission, as they referred to you, who ultimately
opposed to... let's say an hourly either bought or sold
department store a house using you!How much of a raving
employee, where you're lucky if they're fan would each of your clients be in
even conscious or THAT case?So you wind up spending $1,100
civil.When you go up to the counter, Dollars to get a new client
don't the best sales people that's going to put at least another
try to accessorize your outfit?Scarf $6,000 Dollars in your
with your blouse ladies? Handcream with pocket!Sounds like a winner to me,
your perfume? doesn't it?And, these new clients will be
Tie with your shirt fellas? Appetizer much better than your average
with your frozen run-of-the-mill clients, too. Remember,
margaritas?Each of these items (the these clients
scarf... the handcream... the called on you for your expertise, and
tie... and the appetizers) are all they don't need to be
upsells to your original "sold" on anything.They've already been
purchase.Are you starting to get this "pre-sold" on you. You've been so
concept here a little better?Good.And heavily endorsed by the people who
what about when you buy a book or a CD on referred them, they're
You know how, once you put your book into going to do everything you tell them to
your shopping do, including
cart, they show you "people who bought working with you exclusively, and you're
this book also going to love it.And here's yet another
bought..." and then there's a bunch of way you could make some back-end
titles listed?Well, that "pitch" is a sales. What if you had articles in your
back-end pitch, and it's following monthly written by
all the rules:They're pitching to you local people like designers...
when you're already agreeing to pay furniture store managers...
them some dough...They're pitching you a pest control operators... caterers...
similarly-priced item...And, they're landscape artists...
pitching you a relevant item! If you insurance agents... accountants... and
bought a other people who
book on parenting, they're not going to could help your clients.And each of
recommend something these articles contained a special offer,
that has to do with the history of only
rubber tires in lower for people who read your
Slovenia. They're going to recommend newsletter.Then, whenever someone called
another book to help and used one of those coupons,
you raise your little guys.Think those you'd have an arrangement with the
back-end pitches don't work?Au vendor that says you get
contraire...Let me tell you a little "X" percent of the gross purchases, or a
story about those Amazon back-end flat referral
pitches.Back in 1988, Joe Simpson wrote fee, or free pest control, or
a book called "Touching The whatever.See the back-end potential of
Void".Joe was a British mountain climber this "one-shot" business now?Remember,
and "Touching The Void" with a little thought... a hell of a lot
was his story of the near-death of
experience he had, while ambition... and a willingness to take
climbing up the Peruvian Andes action...Everything's Possible!Now go
mountains.Now even though Joe's book got sell something.P.S.




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