| When it comes to outsourcing data entry for | | | | accounting jobs. |
| accounting functions in your organisation, the | | | | What is the process for signing up with an |
| reason 'why' is probably obvious. You will save | | | | offshore accounting data entry partner? |
| costs, save labour overheads, save real estate | | | | Typically the process can be outlined in five steps: |
| rentals, power costs, reimbursements, employee | | | | 1. It begins with the signing of the Agreements & |
| benefits. | | | | NDAs |
| Further, there will be no cost for appraisals & | | | | 2. Then documenting the process, as would work |
| training, no capital expenditure on computers & | | | | on a daily basis. |
| software and related costs for non-essential | | | | 3. You must next provide the Data Entry Manual |
| people, and no extra charges for quality control, | | | | 4. Training of offshore personnel (Online / On Site |
| employee insurance and paid leave. | | | | / Telephonically) |
| What's more, as a UK based company you will | | | | 5. And finally conduct a trial / pilot run before you |
| have a better turnaround time thanks to the time | | | | go live with daily data |
| difference with India. They start the day earlier | | | | What is the process for regular work flow? |
| and are thus able to deliver faster. There will also | | | | The process for regular work flow is as follows: |
| be reduced workload on the accounting & HR | | | | 1. You (being the client) scan & email source |
| Departments as they don't have to worry about | | | | documents to the offshore data entry service |
| retrenchment in bad times, work continuity in | | | | provider |
| case of high employee turnover. Further there | | | | 2. They print out the documents and enter data |
| are supervision and training costs and headaches. | | | | into the system |
| As outsourcing involves an external party in | | | | 3. The data entry is reviewed by a Supervisor |
| addition to yours, there is thus better quality of | | | | and posted |
| accounting output due to well defined process & | | | | 4. They confirm the data entry posting by email |
| SLAs. But the practical questions are... | | | | at end-of-day |
| What size of organization would benefit the most | | | | 5. Insist on Weekly / Monthly MIS reports on |
| from these services? | | | | pre-determined formats |
| It is observed that small and medium enterprises | | | | This apart, there might be questions relating to |
| in the UK, having an accounting department with | | | | training, service levels, quality and confidentiality. |
| headcount of between 5 & 20 people benefit the | | | | These are obviously decided on a case to case |
| most by outsourcing 60% to 75% of their | | | | basis. |