| One of the most critical accounting activities for a | | | | documents, routing them to concerned individuals, |
| business is accounts receivable (AR). Ironically for | | | | and providing easy access to the documents in a |
| a small business that operates with limited capital, | | | | timely fashion is indeed a very complex task for |
| AR becomes very important to remain | | | | small business involving deployment of skilled |
| competitive. In today's credit linked business | | | | manpower and enabling systems. Ultimately, |
| environment, it is very relevant & efficiency | | | | management and collection costs of accounts |
| can be much better harnessed and at a much | | | | receivables far outweigh the collection putting the |
| lower cost. With the offshore service provider | | | | small businesses in financial jeopardy. |
| taking care of this aspect, the small business has | | | | Efficient Accounts Receivable management is thus |
| more time and flexibility to attend to other core | | | | a key task for a small business enterprise. |
| business areas like procuring orders, improving | | | | AR Outsourcing - Small Business Advantage |
| service delivery and mobilizing resources. | | | | Small business operates with less manpower and |
| Accounts receivable outsourcing is thus a trend | | | | do not have the ability to deploy highly expensive |
| among small business today. | | | | credit recovery mechanisms in their own country. |
| Advantages of Accounts Receivable Outsourcing | | | | Again, no-credit business is absolutely unthinkable |
| Recovering past due accounts without spending | | | | in today's perspective. Just by outsourcing small |
| more in staffing and training is one of the | | | | business accounts receivable to an offshore |
| greatest challenges for a small business. Most | | | | destination like India where there is an abundance |
| often, companies write off this receivable amount | | | | of technically competent and skilled manpower at |
| as loss because the cost to train and hire a | | | | labor costs in the range of almost one-tenth of |
| qualified in-house staff to manage them outweighs | | | | the rates in USA, small business can leverage best |
| the cost of collecting the debt. This predicament | | | | resources to attend a critical business domain that |
| for small business is now set to come to an end. | | | | is very much relevant to its sustainability and |
| By outsourcing accounts receivable, small business | | | | viability. |
| can avail a less expensive - and often higher | | | | Partnering with an accounts receivable outsourcing |
| quality solution and achieve significantly higher | | | | firm has many benefits. These benefits include, |
| collection efficiency, thereby improving liquidity and | | | | but are not limited to, increased cash flow; |
| company bottom lines. | | | | reduced operating costs; better small business |
| By accounts receivable outsourcing, companies | | | | accounts receivable control; efficient management |
| gain access to top notch collection agency | | | | of small business balance sheet accounts, |
| professionals and advanced collection agency | | | | increased sales to slow paying accounts; fewer |
| resources even if they don't have full time AR | | | | delinquencies resulting in lower collection costs; and |
| management needs. It doesn't take a long roster | | | | improved customer service. According to IDC |
| of past due clients to make a big dent in a | | | | review, outsourcing business processes from US |
| company's bottom line. According to statistics, | | | | is expected grow with a compound annual growth |
| once an account becomes 90 days overdue, your | | | | rate of 7.1 percent through 2009, when the |
| business is likely to receive only 73 cents for | | | | market is expected to reach $355 billion. Of the |
| every dollar owed. After 6 months, the amount | | | | total spending on account of outsourcing, small |
| drops to 50 cents on every dollar and down to | | | | and medium businesses would have a share of |
| 25 cents after one year. Bringing a collection | | | | 29% by 2009. |
| agency on to handle accounts receivable | | | | The progress of small business accounts |
| addresses delinquent accounts within the first 90 | | | | receivable outsourcing can be fairly mapped on |
| days, before they get out of hand. | | | | the company's Daily Sales Outstanding (DSO) |
| How Accounts Receivables Matter | | | | figures and reduction in bad debt. Number of |
| Sales that have not yet been collected as cash | | | | outstanding invoices drops sharply, the impact |
| reflect Accounts Receivable. In today's credit | | | | being felt more in case of very old outstanding |
| based business environment, small businesses sell | | | | invoices as somebody in the offshore destination |
| their merchandise or services in exchange for a | | | | handling the accounts receivable portfolio is |
| customer's promise to pay at a certain time in | | | | consistently following the invoices on a day-to-day |
| the future. Timely collection of accounts | | | | basis. Due to increased fluidity and availability of |
| receivables is an extremely important source of | | | | time for concentrating on more core activities, |
| cash inflows. If this management is bad, small | | | | small business witness significant growth and their |
| business may not have sufficient liquidity to meet | | | | overall turnover improve noticeably. On the whole, |
| its own expenses. Moreover, accounts receivable | | | | this better functioning and cash flow consistently |
| portfolios can amount to 21 percent to 34 | | | | improves their bottom lines. Offshore companies |
| percent of a small business company's assets. | | | | deploy cutting-edge technology to carry out their |
| Inefficient collection can amount to 25% of the | | | | accounts receivable functions without any |
| asset base of a small business could put the very | | | | investment impact on the outsourcing company. |
| existence of the business at stake. | | | | This technology integration adds speed and |
| For a small business, like any other enterprise, | | | | efficiency and improves customer service for the |
| accounts receivable also represent an investment. | | | | outsourcing small business. Prompt and efficient |
| The money locked up in accounts receivable is | | | | follow-up reduces delinquency, thereby offshore |
| not available for meeting the costs of running or | | | | companies work with many customers on |
| expanding the business. The return from an | | | | accounts receivable processes and they are an |
| investment in accounts receivable doesn't occur | | | | excellent resource on best practices across |
| until the customers clear their invoices. | | | | companies that can be accessed by small |
| Day-to-day management of accounts receivables | | | | business companies to improve their business |
| is traditionally paper intensive, time consuming and | | | | efficiency and generate higher returns. |
| expensive. Invoices, payments, purchase orders, | | | | Accounts receivable outsourcing for small business |
| and statements are often received via mail, fax, | | | | is a trend that has come to stay. By leveraging |
| or email. It is always not feasible for small | | | | dedicated and skilled manpower backed with |
| business operators to implement Enterprise | | | | high-end cross cutting technology, small business |
| Resource Planning (ERP) and Line of Business | | | | units can drastically turnaround locked cash to |
| (LOB) applications for data management because | | | | instant liquidity at a minimum process cost and |
| of high investment cost. Even if they manage the | | | | utilize the resource to accelerate growth and |
| cost, capturing information from hardcopy | | | | higher returns. |