| Do you know the meaning of BPO? Or you think | | | | of outsourcing which only differ in location. The |
| that BPO is only a "Call Center"? | | | | first one is a term being used for those |
| A lot of people always use the word "BPO" in | | | | companies nearby while the latter is the term for |
| their conversation without knowing (what its real | | | | companies which are oceans away. Technology |
| meaning is) or (its real meaning). Others have | | | | is the bridge for these two entities that make the |
| only one connotation for BPO which is a "call | | | | operations continue. BPO companies vary |
| center". These are some of the misunderstood | | | | according to the type of service that they offer. |
| words today in the advent of this type of | | | | The most common type of BPO company is a |
| industry. Latest terms have been created and | | | | "call center" or "contact center". |
| used in today's computer generation. Join me as | | | | Another common one is the Legal or Medical |
| we tackle this word in our BPO 101. | | | | Transcriptionist. |
| "BPO or Business Process Outsourcing is | | | | Data Entry services is also one of the most in |
| contracting of the operations and responsibilities of | | | | demand type of BPO company. |
| a specific business function (or process) to a | | | | Other services which need to be outsourced are |
| third-party service provider," according to | | | | Logistics, Accounting, and Finance. |
| Wikipedia. Outsourcing is the root word which | | | | Don't forget on the list are the Software |
| means to get from someone outside. | | | | Development & Animation. |
| Nearsourcing and offsourcing are the two types | | | | |