Collection Agencies: What Do They Do?

Collection agencies are businesses that collectto collect debt:
past-due bills and accounts receivable for other1) Letters.
persons or businesses in exchange for a fee.2) Direct contact via the telephone.
Collection agencies charge for their services one3) Litigation.
of three ways:Typically, collection agencies begin the collection
1) A flat fee.process by sending a series of notification letters,
2) A percentage of what is collected.often called demand letters. The final notification
3) Through a direct sale of the delinquentletter generally warns the debt dodger that if the
accounts.past-due account is not paid by a certain date, his
If you are trying to collect a small or mediumor her name or company will passed on to more
sized debt, using collection agencies that charge aintensive collections.
flat fee are probably your best option - collectionMany collection agencies also pay their staff to
agencies that charge a flat fee work just as hardphone the debtor directly. This direct contact is
to collect a small debt as they do to collect amost useful in turning up the heat on debtors who
large debt.have identified themselves as having no intention
If you have just a few large unpaid receivables,to pay their bill.
working with collection agencies that charge aLitigation -- in small claims court or a full-scale
percent of the total debt collected is a wisecourtroom -- is a final option.
choice. (usually 25 to 50 percent).Besides sending out letters and making phone
The third option, selling your uncollectedcalls, some collection agencies also specialize in
receivables at a discount to certain collectionlocating debtors who can no longer be reached at
agencies is advisable only if you have a very largethe address or phone number listed on their
amount of debt - usually $1 million or more. Theaccounts. To determine whether certain collection
selling price is typically a minuscule 2 to 8 cents onagencies offer this service, ask them about their
the dollar."skip tracing" abilities.
Most collection agencies use one of three tactics