Common BPO Myths

There are some common myths that are relatedretard economic growth. This in return leads to
to business process outsourcing. Some of thefewer jobs.
myths are completely untrue and have no direct5. Any job outsourced leads to a job lost: This is
effect on a nation's economy. Read this article tocompletely untrue as outsourcing means
know more about common BPO myths.efficiency. It means getting better final output
There are number of myths that are related towith lower cost inputs. This in return leads to
business process outsourcing. As the BPO firmslower price for all US firms and families. Lower
have mushroomed across the globe a number ofprices directly leads to higher standards of living
myths have been associated with it. In order toand more jobs in growing economy.
get the maximum benefits from BPO's these6. BPO is one-way street: In fact it works both
myths have to be dispelled. Given below is the listways. The number of jobs coming from other
of popular outsourcing mythscountries to US is increasing at faster rate than
1. Americans are becoming unemployed: The factthe jobs lost overseas. According to Organization
is that more Americans are getting employedfor International Investment the number of
than ever before. According to the householdmanufacturing jobs insourced are higher than
survey of Americans there are about 1.9 millionthose outsourced by 82 percent. The insourced
more Americans that are employed since thejobs were higher paying than those outsourced.
recession has started to cease. Today there are7. The manufacturing jobs in US are moving to
more than 138.3 million workers in the U.Spoor nations: US alone is not losing its
economy. Therefore this myth is completelymanufacturing jobs but even countries like China
untrue.too. China has sharper decline and has lost 15
2. Business process outsourcing excludes manypercent of its industrial jobs.
discouraged workers: The fact is that,8. Only large companies benefit from outsourcing:
unemployment is reducing despite a surgingThis is not right all companies whether big or small
workforce. The unemployment rate has been lowbenefit from outsourcing. As the cost decline
at 5.6 percent and the workforce is growing. Nowevery consumer benefits from outsourcing
there are 2.03 million more people in the labor9. US government should ban companies that
force. Therefore there has been no evidence ofoutsource jobs: History says that protectionism is
growing discouragement in a work place.isolationism and leads to failure. The proposal to
3. The growing number of call centers will lead topunish business houses that outsource jobs,
job losses: This is one of the common mythchange in tax rules, and introduction of high tariffs
associated with outsourcing, in fact it has littlewill lead to unintended consequences. Such
impact and represents less than 1% of gross turnmeasures would injure US firms that export
over. Over the past decade, the people in Unitedgoods and services and erode the growth of US
States have lost an average of 7.71 million of jobeconomy.
every quarter. This is one of the most alarming10. BPO's just make and receive calls: This is not
situations of jobs lost. This estimates that 3.3true because a call center has different motive
million BPO jobs will be outsourced between thealtogether. It is set with a purpose to provide
year 2000 and 2015. This means that only 0.71customer service which in return helps a company
percent of all jobs lost per quarter.to gain maximum profits.
4. BPO jobs have led to economic freedom: ThisThese are some of the common BPO myths.
has led to free trade, free labor and free capital.Due to economic meltdown the negative impact
This is necessary for new jobs and higherof business process outsourcing has already been
standards of living. The countries that adoptexaggerated. Therefore the benefits of
policies antithetical to outsourcing freedom and tryoutsourcing have to be brought in the front line.
to protect jobs from being outsourced tend to