| Several African nations have joined the BPO | | | | enter in this field. The Ministry of Communications |
| bandwagon. And now it is time for Ghana to | | | | in Ghana entered into a two year agreement with |
| make its entrance. The government of Ghana has | | | | Avasant, a well known US based BPO advisory |
| taken the initiative to make this African country | | | | company. This firm has been entrusted with the |
| one of the preferred BPO hotspot. | | | | task of helping Ghana to become the new age |
| Ghana, an African nation is all set to join the BPO | | | | offshore outsourcing destination. As per the |
| bandwagon. For this purpose the country now | | | | agreement, Avasant will be preparing a |
| doing extensive market research with the help of | | | | promotional tool, which is to be used for |
| Avasant, a US based BPO advisory company. | | | | marketing the true potential of Ghana in the field |
| Several other African nations such as Egypt, | | | | of offshore process outsourcing. |
| Kenya and South Africa have already made their | | | | Mr. Alhassan Umar is the Secretariat of Ghana's |
| debut in this field. | | | | Information Technology Enabled Services (ITES). |
| About Ghana: | | | | He wanted to establish e-governance and |
| The Republic of Ghana is a West African nation | | | | electronic voting in his country. The Secretariat |
| located on the Gulf of Guinea. The country got its | | | | has even disclosed that BPO would be contributing |
| independence in the year 1957 thereby becoming | | | | millions of dollars to the country's economy. He |
| the first Sub Saharan African nation to gain | | | | anticipated that it would help Ghana to become |
| independence from Great Britain. The country is | | | | fastest developing nation in the world. An |
| also the member of several international | | | | interesting thing about Ghana is that the official |
| organizations such as Economic Community of | | | | language of this country is English. This means |
| West African States, United Nations, | | | | that the people of Ghana won't be facing any |
| Commonwealth of Nations and the African Union. | | | | problem dealing with US or UK based service |
| Current Economic Scenario of Ghana | | | | buyers. |
| The country has vast number of natural | | | | Certain percentage of Ghana's population is also |
| resources and is world's largest producer of gold. | | | | capable of speaking French, which means that the |
| Apart from gold Ghana is also well endowed with | | | | country has the capability to attract various types |
| various other natural resources such as diamond, | | | | of French BPO jobs as well. This also means that |
| bauxite, manganese, etc. It is also the world's | | | | this African country is going to offer multilingual |
| largest producer of gold. The country is heavily | | | | outsourcing services to its clients. African |
| depended on agriculture. However, country largely | | | | countries are always known for their cost |
| depends on international assistance for setting up | | | | effectiveness. They can deliver spectacular result |
| industries. To help the country getting away from | | | | at a lowest cost. Egypt, Kenya and South Africa |
| the evil clutches of poverty and unemployment, | | | | have displayed excellent performances. Therefore |
| the government of Ghana has decided to | | | | Ghana is confident to perform better in this field. |
| introduce BPO in the country as the country has | | | | Ghana has the potential to become one of the |
| large number of skilled labor. | | | | preferred BPO destinations in the world. Mr. |
| BPO opportunity in Ghana | | | | Muralidhar Thata, Avasant Country Manager for |
| Several other African nations like Kenya, Egypt | | | | Ghana says, the country has the right resources |
| and South Africa have become a part of the | | | | to attract large number of jobs from various |
| global BPO industry. Ghana too has decided to | | | | countries. |