| In today's labour market, increasingly employers | | | | wrote down the details of the Rolex watch |
| are recognizing the need to focus on employee | | | | program. However, it would be a grave mistake |
| retention. Many industry experts have estimated | | | | for other recruitment companies to blindly copy |
| the cost of hiring an employee at 150% to 200% | | | | the Rolex watch program if they don't have the |
| their annual salary. Ironically recruitment and | | | | other pieces of the management puzzle in place |
| placement agencies are not immune to the | | | | since they may be inadvertently creating a |
| pressures in the current job market. Despite this | | | | system where recruiters only stay for an |
| increasing focus on retention, not all placement | | | | expensive watch. Obviously Hire Dynamics has |
| agencies have had success in retaining their top | | | | found the right formula to hire, train, develop, |
| headhunters. | | | | recognize, reward and retain it's top recruiters. |
| We recently had the pleasure of meeting Dan | | | | And their success in retaining their top |
| Campbell, the CEO of Hire Dynamics in San | | | | headhunters is not simply due to the watch |
| Antonio where he spoke at the 2007 Staffing | | | | program since if their recruiters hated coming into |
| World Convention. Hire Dynamics provides staffing | | | | work, they would not stay no matter how nice of |
| services through its 15 offices in Georgia, Nevada, | | | | a watch they receive. |
| and North Carolina. The company has been | | | | Hire Dynamics understands the value of retaining |
| recognized by Staffing Industry Report for three | | | | good recruiters and has found their own formula |
| years in a row as one of the fastest-growing | | | | for retention. Good recruiters not only make their |
| private staffing companies in America, and by the | | | | short-term sales targets, but also build long-term |
| Atlanta Business Chronicle as one of the best | | | | success for your recruitment and staffing |
| places to work and one of the 50 fastest-growing | | | | business. Retaining good recruiters means you |
| private companies based in Atlanta. Hire Dynamics | | | | save the cost and effort associated with hiring |
| started in 2001 with seven employees, 37 clients, | | | | and training new staff. The other benefits include |
| and 1 million in debt. Last year Dan's recruitment | | | | building long-term relationships with your |
| and staffing agency exceeded $50 M in revenues. | | | | employers and candidates. By having your |
| The secret to his success is keeping his top | | | | recruiters stay with your company, you have a |
| headhunters happy. | | | | better chance of that they will get to know your |
| In San Antonio, Dan spoke about employee | | | | client's unique culture, specific needs, and so on. |
| retention as the key to success in growing his | | | | Likewise, recruiters that stay with your company |
| recruitment and placement agency. He shared | | | | will get know your candidate's career goals, |
| several interesting ideas on how he retains his top | | | | preferences and values. All of this means making |
| recruiters. One such idea involves giving an | | | | better matches, providing a better service and |
| employee a Rolex watch upon his or her | | | | gaining a competitive advantage in the recruitment |
| five-year service anniversary. On day one, new | | | | and staffing market. |
| recruiters at Hire Dynamics are asked to browse | | | | In summary, the lesson here is not so much a |
| a catalogue of Rolex watches and select a watch | | | | lesson in how to choose the types of service |
| of their choice. After the employee makes his or | | | | anniversary gifts that you give to your |
| her selection, a picture of that watch is then | | | | employees as much as a lesson in upper |
| placed at the employee's workstation. | | | | management embracing retention as not just a |
| Management then explains to the new employee | | | | program but a key strategic initiative. Just as the |
| that the watch they chose will be theirs upon | | | | value of the watch to the new employee is not |
| their 5-year service anniversary. | | | | simply as a watch but as a symbol to them of |
| While Dan spoke, the owners and managers of | | | | the employer's brand promise. |
| recruitment and placement agencies frantically | | | | |