| In the competitive business scenario where | | | | telephones within client companies, along with |
| companies implementing the latest cutting edge | | | | connecting them to the outside network. As your |
| technologies are more likely to be successful, | | | | company grows, more telephones need to be |
| having a PBX (Private Branch Exchange) phone | | | | added and the associated interconnection process |
| system with a virtual answering service can | | | | is cost-effective and much easier with these |
| greatly impact the client/customer relationship of | | | | virtual IP systems. Here client companies need not |
| a company in a much positive manner. For | | | | worry about costly upgrading of these telephone |
| business firms that want to improve their | | | | systems as such services are done by the |
| communication services with only little capital to | | | | provider. |
| invest, a hosted PBX phone system is the best | | | | Since the hosted connection is an |
| alternative to a costlier client-owned PBX system. | | | | ‘always-on’ connection utilizing the |
| A virtual IP telephone system is much like a | | | | medium of Public Switched Telephone Network |
| standard exchange in your company but differs in | | | | (PSTN), the system is capable of handling calls |
| that all equipments needed for the system are | | | | 24x7. Some of the VoIP phone system providers |
| being hosted by the provider of the system, with | | | | are also utilizing the backbone of internet, using |
| no need for the client companies to buy or install | | | | protocols such as Internet Protocol for providing |
| costly equipments. | | | | disaster recovery services in cases where the |
| The virtual answering services provided by hosted | | | | regular PSTN is temporarily down. |
| PBX phone systems are aimed at reducing the | | | | Since a virtual telephone system is shared among |
| tedious process of manually attending each and | | | | many clients, each client company has its own |
| every call coming to client companies. The | | | | phone services available at much reduced costs. |
| answering system can automatically handle | | | | Now virtual answering service provided by hosted |
| multiple calls simultaneously without the need of a | | | | PBX phone systems includes features such as |
| dedicated telephone operator. The service works | | | | auto attendant, voicemail, personal voicemail box |
| by providing callers with pre-recorded information | | | | and more. With no setup costs and future |
| including welcome messages; it can also provide | | | | maintenance costs involved, a virtual telephone |
| them with interactive telephonic menus for getting | | | | system can help both small and medium |
| information about a service, as well as connect to | | | | companies to have services in the same |
| a particular department in your office by providing | | | | standards as that offered by Fortune 500 |
| extension numbers to clients. | | | | companies. The ultimate benefits include time |
| The regular functions available with these hosted | | | | savings and increased customer friendly image for |
| PBX phone systems include interconnecting all | | | | your company. |