| BPO can help small business in reducing the cost | | | | This create a healthy atmosphere to work |
| thus increases the productivity and efficiency by | | | | together |
| which small business can expand their core | | | | There should be a Core Management Team |
| business. By outsourcing their business processes, | | | | A small management team needs to be selected |
| the company is free to concentrate on its area | | | | within the small business and this team will |
| of expertise and leave processes such as | | | | constantly evaluate the performance of the |
| accounting, book keeping and auditing to the | | | | outsourced team |
| professionals. But at the end the success of any | | | | Proper Communication must be done with the |
| offshore business process depends on the | | | | Offshore vendors |
| management of the project as good project | | | | Some employee must be sent to the Offshore |
| management ensures that there are clearly | | | | company to superintendent the work done and |
| defined goals, processes and final expected | | | | explain the critical stage of the project. Thus the |
| outcomes from the project. It is about managing | | | | vendors get a proper idea of the project and this |
| time and human resources in an effective manner | | | | gives a great impact on the service providers |
| Different Management Guidelines for Offshore | | | | A Standardized Processes should be maintain |
| Outsourcing | | | | A process should be created so that any changes |
| You should clear your expectation to the vendors | | | | can be made in near future. . This would ensure |
| to have a smooth start. Don't hesitate to ask for | | | | clarity in any changes in the projects and avoid |
| credentials and backgrounds of projects done in | | | | confusion. |
| the past this is a crucial step to right direction. | | | | Costs and Expenditure is the prime factoryou |
| Proper eye to look into the detail | | | | should clear the cost for the project from the |
| The contract should contain from minor to major | | | | vendors before the start of the project. The cost |
| details. Do check and remember all the points and | | | | may increase for costs from unexpected factors |
| situation before you sign the contract. At this | | | | and situation such as travel expenses and training. |
| point you would also need to research the legal | | | | You need to budget the cost accordingly. |
| standing of such a contract in the country of the | | | | Cultural issues must be managed properly |
| service provider. | | | | Cultural difference occur often as the outsource |
| Proper Resources | | | | company is in different country. So it should be |
| There is a limit for offshore vendors to take | | | | managed with proper care and intelligence so that |
| workload. You should give burden to the vendors. | | | | both teams can work well for one common goal |
| Here qualification of the employees working on | | | | of completing the project. |
| the project must be know. . For example in | | | | Milestones and Deadline should be fixed |
| accounting it is necessary to have certified public | | | | Proper time and milestone should be fixed before |
| accountants work on your project and also they | | | | the start of the project. This is important part of |
| must understand the accounting requirements in | | | | project management. In offshore project |
| your country and deliver accordingly. | | | | management it is more important. Milestones and |
| Effective Communication | | | | timelines for your project gives proper |
| You should look for long term business relationship | | | | accountability from the offshore team and any |
| with the outsourcing company and should | | | | issues can be resolved in the early stage of the |
| motivate them always to feel them like partners. | | | | project itself. |