| Part II - How is Billing Precision a Non-Traditional | | | | a traditional medical billing company. Their |
| Billing Service? | | | | software is web-based, so it's really my office |
| "See, the problem is that traditional medical billing | | | | software. I use it just like a regular practice |
| companies are built for traditional medical doctors." | | | | management system. But the best part is that |
| Now the older man was philosophizing. "We're | | | | Billing Precision accesses it from their location to |
| different in many ways, but one of the most | | | | do their follow-up and EOB entry." |
| important ways is in our patient visit average. | | | | "It gives me the best of both worlds. I get the |
| Chiropractors sometimes see dozens of visits for | | | | efficiency and control of an in-house system, |
| each of their patients. The coding and | | | | without having to continuously hire and train billing |
| documentation is almost identical every visit. It's | | | | staff. My patients' charts come up automatically |
| only if you look at an interval of time - say 12 | | | | at each adjusting station when they scan their |
| visits - that you can see large-scale | | | | key-chain tags. It takes me 10 seconds to |
| improvements in the patient's health and | | | | document and bill a repeat visit at the table. The |
| treatment." | | | | data is then automatically pushed to the insurance |
| "That's why a higher volume practice cannot | | | | companies or accrued on the patient's account if |
| survive without a powerful in-house system that | | | | it's a cash patient. The whole process takes |
| helps you produce documentation and claims by | | | | seconds." |
| making minimal changes every visit, and not | | | | "I also get real-time access to my vital stats and |
| recreating an entire encounter every time you | | | | all of my financial reports. Not just in the office. I |
| adjust someone. Now, all of the sudden, you have | | | | took a trip to Italy last summer. Halfway through, |
| two systems. One for managing your practice | | | | I really wanted to see how my associate doctor |
| and seeing patients. and the other, for doing your | | | | was doing while I was away. I logged on to the |
| billing. The two systems can't talk to each other, | | | | system from an Internet Cafe, and in seconds, I |
| so everything becomes fragmented and things | | | | was able to see reports and stats." |
| get missed." | | | | The young doctor was hesitant. It sounded very |
| "For example, last week I had a patient walk into | | | | different from the typical in-house or outsourced |
| the office for a routine adjustment. As soon as | | | | setups he had read about or seen in other offices. |
| he scanned into my front-desk kiosk, an alert | | | | "Does it work?" he asked. |
| came up telling my CA that some of his previous | | | | "It worked for me," mused the older man, "but I |
| claims had begun failing because his carrier was | | | | knew what I was getting into. I had experienced |
| waiting for an insurance survey from him. If the | | | | both traditional approaches to billing and I knew |
| billing system hadn't been talking directly to the | | | | both didn't work for me. I wanted to focus on |
| front-desk check-in system, we would have | | | | building my practice without having to train and |
| missed that and could have continued treating him | | | | manage a team of billers, but I didn't want to give |
| for free for months." | | | | up control of my billing. This was the only solution |
| The young man look awed. His current system | | | | that let me have it both ways." |
| didn't do that. He asked the older doctor what | | | | The older man smiled and thought back to the |
| system he was using. "Billing Precision," came the | | | | first time he talked to Billing Precision and received |
| answer. Now the young doctor was confused. | | | | a demo of the software. It looked nice, but his |
| Billing Precision? Wasn't that a billing company? It | | | | stomach was doing backflips at the thought of |
| certainly sounded like a billing company. But, then, | | | | another outsourcing billing nightmare. Now that |
| what was the old guy talking about? He had to | | | | everything was up and running, he was glad he |
| find out. | | | | made the right decision. |
| "Do you mean your software is called Billing | | | | He was concerned for the young doctor. Would |
| Precision?" he inquired. | | | | he appreciate the benefits of Billing Precision's |
| "No," responded the older man. "The software is | | | | non-traditional service without first experiencing |
| Vericle. I outsource my follow-up and EOB entry | | | | the pain of traditional approaches? He thought |
| to a company called Billing Precision, and they | | | | about that for a while. |
| supply me with the software. Billing Precision is not | | | | "You have to decide for yourself," he finally said. |