Outsourcing And The Developing Countries

Internet has brought about an undreamtonce identified as white collar jobs to green collar
revolution in the information technology. Anyonejobs.
can get in touch with anybody, living in any cornerWhy do companies or firms resort to this
of the world, in a few seconds. Now, the distancemethod? It is solely because outsourcing is
between countries is no longer a problem. As afinancially advantageous to employers in more
result, the world has shrunk into a single globalways than one. At the same time, people who
village.are thus employed too gain many benefits. Let's
The communication revolution, ushered in by thesee how outsourcing is beneficial to the employer
internet, has radically changed the concept ofas well as the employee.
office and the work done therein. The traditionalHow the employer is benefitted -o An employer
view was that employees should work in ancould enlist employees from a wider area, either
office within the bounds of strict disciplinarylocally or from abroad, to perform the work
control, and that too under close supervision of aoutsourced.o As the work done is home-based,
superior.there is no need to provide office space or
The removal of international geographicalaccommodation, office equipment and no
boundaries between countries, in this way, hasinvolvement of recurrent expenses connected
resulted in far-reaching economic consequenceswith stationary, furniture, lighting, heating etc.o
which have affected, specially the job market toAbsence of travelling and late attendance results
a very large extent. On-shore and off-shorein increased productivity.o In the event of the
outsourcing of work has assumed an importantexpansion of the organization, it could be done
method of recruiting employees to do work fromwithout additional cost.o When there is the feeling
home that is normally done in an office.in the employee that he himself is the master, it
More and more companies in developed countriesleads to self confidence and job satisfaction which,
now outsource work, such as call centre services,in turn, result in more productivity.o Risk of strike
sending e-mails and preparation of salary paymentaction and go-slows is completely absent.o When
vouchers, business development, Internetthere are no strikes, customers will have a
Research, Data Entry, web design work, graphicsgreater reliance in the organization, which, in turn,
work, article writing, software development,will earn increased profits.o As it is more or less a
accounting, book keeping, secretarial work, virtualprivilege to work from home, employees will
Assistants and many more.discipline them and adhere to stipulated targets
Even developing countries have been caught upand other specific requirement voluntarily.o There
by this trend."Myhome-Myoffice.com" is theis no necessity to exercise supervision as the
caption of an article that appeared, not long ago,employee himself or herself will not behave in a
in a prestigious newspaper published in Sri Lanka.way to jeopardize his or her livelihood.o No need
This has become the bible citation of severalto pay fringe benefits such as annual bonuses,
countries in the region to which India has givenretirement pensions, compensations for accidents
the lead. Even in Sri Lanka there are a couple ofincurred during work hours, incentive allowances
companies and individuals that provide outsourcedetc.o No risk of strikes or go-slows.o If the work
services for the U.S.A., Canada, France and theis not up to the required standard or the output is
United Kingdom. They also have some virtuallow, he can be laid aside, at any time, without
workers in their employ.assigning any reason.
Outsourcing can be harnessed to blunt theHow the employee is benefited -o Home-based
acuteness of joblessness in the region which iswork is a blessing on parents, especially for
considered to be a developing zone. This socialprofessionally qualified non-working mothers who
problem needs solution if political stability is to behave child care responsibilities to attend to.
established and terrorist infection eradicated. SoMothers in developing countries too are vacating
the current tendency in this part of the sphere istheir fixed work and gradually taking to
to maximize the benefits of outsourcing.outsourcing.o Outsourcing gives the opportunity
In this connection, it has to be mentioned thatfor gainful employment to born disabled persons
outsourcing is of special benefit to certain sectors.and soldiers who are deprived of movement.o
They are mothers with kids to look after atRetired persons who spend the evening of their
home, physically disabled persons deprived oflife at home unprofitably will not be a burden on
movement from place to place and retired andthe society if they could do some outsourcing
over age individuals who find it difficult to getwork.o People who come under the over-age
work.group too are highly benefited as age is no barrier
Another invisible advantage flowing fromfor this type of assignments.o Absence of
outsourcing is that it curbs indirectly, at least todisturbances or interruption at home and absence
some extent, noise pollution and air pollution at aof travelling to an office are factors that will result
time when environmental degradation isin greater output.o Home-based work results in a
threatening the survival of life on earth. Since themonetary saving in the following items:a) Absence
number of people driving decreases as a result ofof travellingb) No need to buy clothes for office
their staying to work from home, thewearc) Can take home-made food.o Flexibility of
proportionate decline in the volume of smoke andwork hours is a big advantage as outsourcing
noise emitted by their vehicles is quitedoes not require a strictly specified time schedule.
considerable. It could be said that, in a way,It can be adjusted in accordance with the
internet is environmental- friendly, for thepersonal needs of the individual concerned.
information technology has transformed what