| Supply chain quality will always have something to | | | | chain quality is that they are reactive, not |
| do with supply chain management. The root | | | | proactive. What happens is that they are just |
| causes of a process in most cases are always | | | | being tactical in their approach in solving problems |
| associated with things that are managed. Without | | | | instead of strategically putting processes in place. |
| addressing management issues, there is virtually | | | | The difference is that if one is tactical, he simply |
| no progress that can be expected in the quality | | | | addresses problems that already exist in the |
| of any process output. Supply chain is defined as | | | | organization. Whereas, if the manger is |
| the process of mapping outputs from the its | | | | strategically putting processes in place, the |
| original sources of raw materials to the actual | | | | problems would have not occurred at all. This is |
| manufacturing then down to the final output and | | | | similar to the old adage that prevention is better |
| its distribution from the source location to the | | | | that cure. |
| consumer's end. | | | | One should realize that one of the outstanding |
| The main problem that a lot of managers | | | | efforts that need focus is outsourcing partnership. |
| encounter when facing issues on supply chain | | | | As mentioned earlier, gone are the days in which |
| quality is distribution. This does not only deal with | | | | companies take all the responsibilities of the supply |
| the actual distribution of the final output of | | | | chain. People should also not confuse supplies as |
| products. It starts form the original source of the | | | | only applicable to goods, as this is also applicable in |
| raw materials. Without raw materials to work on, | | | | terms of services, such as customer service |
| there will be no inputs in the process to come up | | | | phone or email support. The nature of supply here |
| with the desired final product. | | | | is the number of customers served within a |
| One way of addressing this is through outsourcing. | | | | specified period of time. And this is often |
| Many companies do not focus now on things that | | | | measured in terms of service level. |
| can be addressed by other companies that | | | | Now, the outsourcing industry has boomed that |
| specialize on the same product or service. For | | | | one company simply has a lot of options. The gist |
| example, a company may not even focus on the | | | | is that people will manage parts of your business |
| actual manufacturing of their product. What they | | | | for you while you concentrate in developing |
| focus on is their technology and on ways to | | | | newer and better technological and advanced |
| improve it. What they do is they partner with | | | | approaches to increase business. |
| other companies that can give them the raw | | | | In summation, the supply chain is mandated by |
| materials. Then they distribute their raw materials | | | | the existing processes that are in place. Managing |
| to several plants-also outsourced-and these final | | | | this aspect of the business should not be done |
| products are outsourced again to trucking | | | | solely by the company, but outsourced efforts |
| industries that specialize in logistics management. | | | | should be seriously considered to have an ideal |
| It is of essence that strategy is practiced here. | | | | and effective supply chain quality. |
| The fault of many managers in charge of supply | | | | |