Outsourcing Checklist for the Service Buyer

Here is a Checklist for the Service Buyer. Thisto review the days applicants. Do not make a
should give any one looking to outsource achoice until the last day in order to avoid leaving
project a good reference point not only forout any potential providers.
starting a project, but for seeing it through to itsOnce a service provider has been selected, send
completion as well. Outsourcing can, and shouldthem the complete package from step one. They
increase your productivity and the profitability ofshould receive a complete outline of the project
your project. A poorly run outsourcing jobat hand. If this was provided in the
however, can be just as costly as one runadvertisement, all the better, but still make sure
in-house.that you send them a copy. In that way, if they
Define the job completely, including any specificsdo not complete the job as you requested, you
about programming, compatibility, writing styles,are covered. Go over the package with them in
timelines, deadlines, or anything else which maydetail. Make sure that every question is answered
leave any room for doubt. Include styles,completely.
preferences, colors, layouts and any otherMake sure to maintain open lines of
specifics, which may be applicable to this job.communications during the project. Lack of
Save the description and include it in thecommunication is the number one cause of
advertisement for the Service Provider if possible.problems in the outsourcing industry.
Decide whether it is more beneficial to find aBe Certain to allow time for checking your
service provider online or from a local source. Ifproducts and making certain that they are up to
choosing online (Which is frequently the cheapestyour exact standards before the final payment is
option, though it does not detract from quality asreleased. This is one of the most important
a rule) decide which site has the candidates whoreasons for using escrow services for payment.
best suit your needs for this job.If there is a dispute that arises, you at least will
If online, a budget must be made before thenot have to invest money into something that
project can be posted. If you are seeking out ayou cannot use.
service provider online, decide how much you areBe certain to retain copies of all communications
willing to pay to have the project completed. Ifincluding phone calls. Anything that can be verified
using a local area service provider, this informationsuch as email or instant messages are certainly
should be discussed during the interview process.preferable, however this is not always an option.
Review all of the applicants for the job. ThisIf you must discuss business on the telephone,
should be done as time allows, for each servicerecord the date, time and content of the phone
provider as they bid. If you are seeking peoplecall and keep this with your records.
online, set aside a small amount of time each day