| The widespread use of IT took over every | | | | companies in the developed countries of Europe |
| major functions of a company payrolling was | | | | and America and get them done offshore at a |
| being done through computers, email became the | | | | fraction of the cost. IT offshore outsourcing |
| mode of official communication, day to day | | | | began with mainly outsourcing of support IT |
| management, account keeping, data maintenance | | | | functions while retaining the core IT development |
| everything shifted to Information Technology and | | | | and design work in the country. |
| computers and IT became the backbone of all | | | | Offshore outsourcing helped companies save cost |
| enterprises. The demand of trained IT workers | | | | on support functions and non-primary operations |
| soared to unimaginable levels. Finding the right | | | | and use the same to develop R&D capabilities and |
| talent was sometimes not possible and it became | | | | focus more on growing their core area of |
| too expensive driving up the operational costs, | | | | business. Information technology outsourcing |
| many major corporations devised an alternative | | | | created a win-win situation for both the |
| to outsource their IT services to developing | | | | developing and developed world, while the |
| nations which had the benefit of huge talent pool | | | | developing countries had more well paid |
| and low labor cost. The impact of IT outsourcing | | | | employment opportunities, it helped the |
| has been such that it gave birth to several billion | | | | companies in the developed world cut down on |
| dollar IT outsourcing companies in the developing | | | | their operational cost and spend more on their |
| world. The main business of such IT outsourcing | | | | core function areas. |
| companies was to outsource IT services from | | | | |