| BPO or business process outsourcing is big | | | | because of the extra benefits. 24/7 businesses |
| business in countries such as the Philippines, India, | | | | thrives in the Philippines. |
| Russia, China and South America. | | | | 4. Efficient and hardworking. Highly skilled, diligent |
| In recent years many US and European jobs | | | | and fast learners, the Philippines can compete with |
| have drifted to these locations to outsource | | | | the rest of the world even when it comes to the |
| accounting, information technology, services and | | | | most technical type of jobs. |
| manufacturing positions. Although outsourcing has | | | | 5. Exposure. Most Filipinos like the professional |
| been part of any company's business model for a | | | | experience that they get from multicultural |
| few years already, only a decade ago that it has | | | | environment. Working for multinational companies |
| reached an unprecedented rise in demand as | | | | is preferred by most professionals because of the |
| more and more American and European | | | | invaluable exposure that they get from it. |
| companies got aggressively involved in such | | | | 6. Highly trainable. With the proper training, Filipinos |
| dealings. | | | | can easily adapt to new concepts and goals. |
| Among the top ten locations, the Philippines has | | | | 7. Wide coverage. Outsourcing locations are not |
| seen tremendous growth in BPO. In fact, many | | | | only concentrated in its capital city, most cities |
| companies are finding it easy to deal with the | | | | nationwide are also in place to accommodate |
| talent from this location because of its English | | | | more projects. |
| speaking abilities, affinity to American culture and | | | | 8. Cultural affinity. There are many schools in the |
| fast learning capabilities. | | | | Philippines that are patterned after the American |
| There are many more reasons multinational | | | | educational system. Since the Philippines was a |
| companies are drawn to the Philippines as an | | | | colony of the US, western ideas and thoughts are |
| outsourcing country. Here are some more | | | | not really alien to its people. More so, with Filipinos' |
| reasons to consider this location your next stop | | | | high level of adaptability, they can grasp western |
| for BPO: | | | | concepts easily. So when you introduce western |
| 1. High literacy rate. Among the developing | | | | concepts to this country's workforce, you are |
| countries, Philippines ranks very high on the | | | | assured that they will easily understand what you |
| literacy rate which stands at 94%. City dwellers | | | | want to achieve. |
| are bilingual. Filipino (the national language) and | | | | 9. Loyalty and retention. Despite the shifting |
| English are widely spoken. | | | | schedule, many young professionals prefer to |
| 2. College educated pool of talent. If you | | | | work for multinational companies so it's easy to |
| outsource to the Philippines, you can have pick of | | | | keep them for the duration of the project. |
| third party service providers who have a talent | | | | With the above mentioned reasons and for as |
| pool of college graduates and professionals. | | | | long as the opportunities for growth and benefits |
| 3. Flexible. The rotation in working hours is not a | | | | are well defined, the Philippines will always be a |
| problem. Some even want to work on nights | | | | top destination for offshoring accounts. |