Selling Medical Staffing in a Non-Buying World

Let's face it, when the economy goes south,agency. Creativity and negotiation goes a long
medical facilities don't utilize temporary medicalway when bargaining with facilities. For example, a
staffing services as much. This leaves medicalmedical staffing agency owner could extend its
staffing agencies in an odd conundrum--selling tofinancing terms, apply discounts for early
hospitals, nursing homes and medical clinics whopayments, or cater to the facility by filling
keep saying, "We just don't need temporaryspecialty allied health positions (i.e. respiratory
nurses right now." As a healthcare staffingtherapist, x-ray technicians, pharmacists, etc.).
business owner, what should you do when youIdentify your ideal customer and focus on
hear this?reaching them. Work on developing and leveraging
Change how you sell. Stop selling your medicalyour referral network. An opportunity can present
staffing agency and stop selling temporary nurseitself at any time, so nurse staffing business
staffing services. Instead, sell the results of usingowners should always carry their business cards
a temporary medical staffing agency. Find wayswith them. Don't be afraid to share a referral that
you can show every prospect how you canis not an ideal match for your nurse staffing
reduce their current expenses (i.e. no longercompany. Everyone appreciates a good
having to pay full-time employee benefits, notrecommendation, and they will be more likely to
having to pay overtime) and show how yourrefer you a customer if you are able to prove
temporary nurses can help them function to theyour willingness to spread the wealth. (THINK: I'll
best of its ability (i.e. filling the vacant shifts duringscratch your back if you scratch mine.)
holidays).Address the fears of today's medical facilities. In
Instead of selling, start consulting. As a temporarythis deteriorating economy, your prospects are
healthcare staffing business owner, you have tomore afraid than ever to spend money. As the
help your clients see the risks of not using yourowner of a supplemental staffing agency, you
temporary workers. While you can't be overlyneed to prove the value of your services with
negative or pushy, it's important for nurse staffingreal examples. Demonstrate how medical facilities
entrepreneurs to explain how the money thesecan utilize your medical staffing services to reduce
healthcare facilities will spend on your medicalcosts and gain a competitive advantage.
staffing services will not put their business at risk.Be sure to keep these five creative selling tactics
Conversely, agency owners should demonstratein mind the next time you hear: "We just don't
to these facilities that if they do not make smartneed temporary nurses right now." Regardless of
medical staffing investments, they are definitelythe shape of the economy, if you are able to
putting their medical facility at risk.prove your temporary medical staffing company's
Offer something in addition to temporary nursevalue, it will reduce or even eliminate any fears
staffing. In other words, make it irresistible forthat medical facilities have about utilizing your
medical facilities to use your medical staffingstaffing services.