| October 06, 2008 - Toronto, Canada - The | | | | leverages current capabilities and solutions that |
| Future Financial Service Consumer and the | | | | exist within TELUS. Ismail is a fifteen-year IT |
| Customer Service Strategy will be discussed by | | | | industry veteran - mostly focused on the financial |
| TELUS at the 2008 Financial Services Technology | | | | services industry - with management, sales, |
| Forum scheduled on October 28 & 29, 2008 at | | | | marketing, business development, solution |
| the Design Exchange in Toronto, Canada. Register | | | | development, corporate development, merger |
| now for your complimentary All-Access Pass. Visit | | | | integration, and alliance management experience. |
| The Future Financial Services Consumer and Your | | | | Most recently, he was Worldwide GM, Financial |
| Customer Experience Strategy Consumer | | | | Markets Segment, Financial Services Industry, at |
| communication preferences are changing and | | | | Hewlett-Packard. Ismail holds an MBA from the |
| financial services organizations need to transform | | | | Richard Ivey School of Business, an Industrial |
| their customer experience strategies. With | | | | Engineering degree from the Technical University |
| evolving technology, the distinction between | | | | of Nova Scotia, as well as a diploma in Engineering |
| financial services consumers is no longer based on | | | | from Dalhousie University. 2008 Financial Services |
| age alone. Their acceptance and use of | | | | Technology Forum The 2008 Financial Services |
| technology in day to day life is changing their | | | | Technology Forum focuses on new, cutting-edge |
| expectations of financial services organizations. | | | | enterprise applications and solutions that are |
| TELUS, in partnership with IDC Canada, has | | | | sustainable, flexible, and increase profitability. This |
| examined the consumer of future and how they | | | | year’s event features over 30 interactive |
| will communicate with their financial services | | | | expositions and 20 engaging conference sessions |
| organizations. The study profiles seven new | | | | presented to all corporate users, from service |
| customer segments with unique communication | | | | providers to small, medium and large businesses |
| needs and styles for accepting technology. The | | | | alike. For more information: Registration Agenda |
| four most influential groups are Young Embracers, | | | | Sponsors Accommodation About WowGao Inc. |
| Mobile Lifestyle, Laptop Warriors and Internet | | | | WowGao Inc. is an Event Management Company |
| Savvy. The whitepaper, “Financial Services: | | | | that organizes and manages internationally |
| The Future Consumer and Implications for | | | | renowned conferences and expositions focusing |
| Customer Experience Management” explores | | | | on latest innovations and developments in |
| these new customer segments, how they | | | | Information Technology Industry since 2003. We |
| communicate, and the strategies financial services | | | | have been honored with an award for our |
| organizations need to retain and attract the | | | | excellence. Our featured events are: - 2008 |
| consumer of the future. Join Ismail Pishori to hear | | | | Financial Services Technology Forum, October 28 |
| more about the changing customer and how | | | | & 29, 2008 - 2009 Government & Health |
| financial services organizations must transform | | | | Technologies Conference and Expo, April 28 & 29, |
| their customer experience strategies. As Vice | | | | 2009 - 2009 Wireless & Mobile Expo and |
| President, Financial Services Industry Marketing, | | | | Conference, June, 2009 - 2009 RFID Forum, June, |
| Ismail brings an impressive wealth of industry | | | | 2009 For more information about the events, |
| experience and knowledge to this role. Ismail | | | | please visit WowGao Inc. is a member of GAO |
| develops and champions the financial services | | | | Group, which also includes • GAO RFID Inc. - |
| industry vertical marketing strategy and | | | | • GAO Tek Inc. - • GAO Research Inc. - |
| take-to-market plans, creates and drives thought | | | | • WowGao Inc. |
| leadership in strategic areas for the vertical, | | | | |