| Kimberly (Kim) Saleh, a Keller Williams associate | | | | is customer service oriented, and it shows. |
| and board-certified RealtorÂ(R) recently | | | | When asked about customer service, Kim Saleh |
| published her San Antonio-focused website a sure | | | | said "my clients are important to me. Serving |
| sign that customer service has made a | | | | them is my top priority not because it's my job, |
| comeback. | | | | but because I know they expect nothing less than |
| is intended to help Kim Saleh and her customers | | | | the best." |
| connect in a way many other industries don't | | | | While normal real estate agents around the United |
| allow. | | | | States are facing trying times in today's market, |
| "I want to allow my clients the freedom to see | | | | innovative agents like Kim Saleh are finding new |
| what's out there," Saleh says. "As a Keller Williams | | | | ways to serve their customers' needs and wants. |
| agent I have the opportunity to show my clients | | | | "This market demands service," Saleh adds. |
| thousands of homes just by clicking a few | | | | "People expect to call you and not speak to a |
| buttons. It's not my job to keep my clients from | | | | machine, they expect you to constantly watch |
| knowing what cards I've got in my hand. It's my | | | | out for their best interest, and they expect |
| job to make sure they make the best decision | | | | top-notch results and the biggest bang for their |
| they can with as much information as I can | | | | buck. Personally, I don't know why we didn't hold |
| possibly give them." | | | | Realtors to these standards a long time ago. I've |
| Kim Saleh, along with other Keller Williams agents, | | | | been operating this way for years. |