| Kimberly (Kim) Saleh, a Keller Williams | | | | |
| associate and board-certified RealtorÂ(R) | | | | When asked about customer service, Kim Saleh |
| recently published her San Antonio-focused | | | | said "my clients are important to me. Serving |
| website a sure sign that customer service | | | | them is my top priority not because it's my |
| has made a comeback. | | | | job, but because I know they expect nothing |
| | | | less than the best." |
| is intended to help Kim Saleh and her | | | | |
| customers connect in a way many other | | | | While normal real estate agents around the |
| industries don't allow. | | | | United States are facing trying times in |
| | | | today's market, innovative agents like Kim |
| "I want to allow my clients the freedom to | | | | Saleh are finding new ways to serve their |
| see what's out there," Saleh says. "As a | | | | customers' needs and wants. |
| Keller Williams agent I have the opportunity | | | | |
| to show my clients thousands of homes just by | | | | "This market demands service," Saleh adds. |
| clicking a few buttons. It's not my job to | | | | "People expect to call you and not speak to a |
| keep my clients from knowing what cards I've | | | | machine, they expect you to constantly watch |
| got in my hand. It's my job to make sure they | | | | out for their best interest, and they expect |
| make the best decision they can with as much | | | | top-notch results and the biggest bang for |
| information as I can possibly give them." | | | | their buck. Personally, I don't know why we |
| | | | didn't hold Realtors to these standards a |
| Kim Saleh, along with other Keller Williams | | | | long time ago. I've been operating this way |
| agents, is customer service oriented, and it | | | | for years. |
| shows. | | | | |